What you need to ask the roofing contractor before hiring one

What you need to ask the roofing contractor before hiring one

The roof is an important aspect of your house. It not only protects you and your family from the natural elements but it also gives your home a good visual appeal. That’s why you need to engage a professional for all your roofing works. But how exactly do you tell a good roofing contractor from a bad one? Well, that can be a challenge, especially for first time home builders. But don’t worry about it because we have simplified the job for you by compiling 5 important questions you need to ask a roofing contractor before hiring them.

Ask them if they are licensed

Before you hire a roofing contractor, ask them if they are licensed to do roofing works.  Getting to know whether a roofing contractor is licensed is important for two main reasons. Firstly, you are assured that their work will be up to standard. Roofing licenses are only given to skilled people with provable experience in the industry. Secondly, a licensed roofing contractor has insurance, which means they can take care of any damages that may arise in the course of the roofing job. You don’t want to risk your roof job with a person who might disappear in case the job goes wrong, leaving you with hefty roof repair and installation bills.

Ask them about their customer service

Roofing contractors can be frustrating especially if you find yourself dealing with a company that has poor customer service skills. That’s why you need to ascertain that the company you are looking to deal with has a strong customer care department. Ask them questions on things like how long it takes for them to respond to customer queries in case there is a problem. You may also check out their online reputation on this aspect. This way, you can deal with a company that won’t frustrate you in case you need to follow up on their roofing works.

Ask about the length of time that they have been in the business

Roofing is just like any other profession whereby, the higher the level of experience; the better the quality of work you can expect. That’s why you should ask a contractor about their experience. To increase the chances of a good roof job, go for a roofing contractor who has been in the industry for a couple of years. This way, you are assured that they will do a good job since they have done it multiple times before.  An experienced roofing contract would also not risk a reputation that has taken time to build, by doing a shoddy job.

What to ask a roofing contractor

Ask for their work plans from previous jobs

By asking for previous work plans, you will be looking to gauge their attention to detail, which can be a good indicator to the quality of their work. If they have detailed work plans that include all key aspects of costing as well as timelines for completing different aspects of roofing jobs, then you can rest easy that they will replicate the same on your contract. A contractor with poorly crafted work plans is a no go zone. They may end up with complications such as poor workmanship and budget overlaps.

Will you subcontract my roof job?

Before you engage a roofing contractor, ask them if they will be doing the job themselves or subcontracting it to another company. That’s because, you need to understand the level of competence of the people who will be doing your roof. If they are subcontracting, then request to meet up with the people who will be doing the job, and ask them the above questions to determine whether they are competent or not.

By |2017-11-21T22:24:50+00:00November 21st, 2017|Home improvement|11 Comments

About the Author:

Handyman tips is the author of Handyman tips website and the author of hundreds of articles in home improvement, landscaping, woodworking, DIY, appliances, tools and much more! He's always looking to find new and interesting info to share!


  1. Mark Murphy September 12, 2018 at 3:32 pm

    I really appreciate your tip to ask about how long it takes a company to answer any customer service queries. My wife and I have been thinking of getting a new roof, but I know that my wife really values working with someone who will answer her questions. I will be sure to ask any potential roofing contractors about customer queries!

  2. Larry Weaver September 5, 2018 at 12:10 am

    Thanks for explaining that you can know if a roofer is up to standard by finding out if they are licensed. My dad is looking to develop his local business and wants to purchase an abandoned industrial building. If he does buy the property, I’ll let him know that he should hire a licensed roofer to take care of repairing the roof.

  3. Taylor Anderson August 28, 2018 at 4:41 pm

    My shingles are beginning to fray, so I’ve been looking for a great roofer in my area. Thanks for mentioning that I should ask the roofer you want to hire is licensed, as this will show how skilled they are and means they have insurance. Another great tip I’ve heard is to look up their company on the BBB, as this can help you see the reviews of the company and if they have had any legal action taken against them. Thanks for all the great tips on how to hire an excellent roofer in my area.

  4. Ellie Davis August 7, 2018 at 3:18 am

    I like the idea of asking the contractor for their work plans from previous jobs. This seems like a great way to see the potential for your roof. My husband and I are needing to get our roof redone and need to find the best contractor. Hopefully, we can find someone in our area.

  5. Joe Braxton May 25, 2018 at 9:44 am

    We’re in need of some new home roofing and I definitely don’t want to try and do it myself. I think that having an established contractor like you talked about would be really beneficial to us. I’m hoping I can find a good local home roofing contractor and that we can get some quality services done! Thanks for the tip!

  6. Ashley Turns April 11, 2018 at 1:38 am

    Thanks for advising that we ask the roofing contractor we are considering about their customer service skills to make sure they are very strong. My husband and I want to replace the material on our roof, so we are wondering how to find the best company to help us. We will be sure to find a roofing company with fantastic customer service skills.

  7. Thank you for all these fantastic tips to finding a roofing contractor! One thing that really stood out to me is that you say to find out if they have experience with your type of roof! It would also be nice to see if they have been in your area long enough to find out what materials work best for the weather.

  8. Elsa Anderson February 20, 2018 at 8:10 am

    I do like how you mentioned that it would be wise to get a roofing contractor with experience as you can expect better quality work from them the longer they are in the industry. That is an advice I will be sure to keep in mind as it would surely aid my roofing needs. Hopefully, we could get a reliable and experienced roofing contractor to fix our home’s roof as soon as possible. The drafts are getting stronger and stronger as the days past. Thanks!

  9. Handyman tips January 16, 2018 at 9:04 am

    Hi Catherine,

    the best option would be insulated roof panels!
    Roof sheets don’t need maintenance for the first 20-30 years, depending on the type of the material! After that, if you see the paint falling off and if you see rust on them, you need to sand off old paint and rust and paint them again!
    There is no exact time schedule for painting because it all depends on the type of roofing material and the type of paint you’re using!

  10. Catherine Dsouza January 14, 2018 at 8:53 am

    One of my question “is there any new products launched for car shed roofing” ? How to maintain a roof sheets? How long a Coating to be done and what is the gap time for coating again?

  11. Deb Pearl November 28, 2017 at 5:57 pm

    I found out that I need to have my roof redone and I need to find a good contractor to help me out. That is a great idea to ask if the contractor is licensed before I hire them. I would like it if I was covered if any damages were to happen while they were working.

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